What to Tell Buyers About Wire Fraud: A Simple Script

• At the first contact or when you open the file, in the welcome call or email
• When you send the buyer’s forms or closing instructions
• In the days before closing, on a phone call, not only in an email

“Before closing, you will wire funds to us. Criminals sometimes send buyers fake wiring instructions that look like they came from the title company. Our wiring instructions will not change by email. Before you send money, call us at the number on our website or the one from our first conversation, never a number in an email, and read the account details back to us. We will also call you to confirm that your money arrived.”

• A clear wire fraud advisory on the forms the buyer signs, so there is a record they saw it
• The office phone number the buyer should use, shown the same way everywhere
• A reminder that you do not send wiring instructions in the body of everyday emails, and that your instructions will not change by email
• What to do if something looks wrong: stop, call the office on a known number and contact the bank immediately

• An email that says the wiring instructions “changed” or “were updated”
• Urgency, secrecy, or pressure to wire today
• A sender address that is slightly different from the real one, or a reply that goes to a different address
• A request to send funds to an account in the name of a person or company they do not recognize

TitleMagic includes a wire fraud advisory form buyers sign with an electronic signature, which is saved with an audit trail. Magic Link emails never contain wiring instructions or sensitive numbers, and TitleMagic has no wire-transfer feature of its own. A signed advisory does not guarantee a scam will not happen, but it helps make sure every buyer has seen the warning. See also the guide Wire Fraud Warnings for Homebuyers.